What Information We Collect and Why
When you create an account, we collect your name, email address, date of birth, and identity verification documents required by state law. If you fund your account via PayPal or Venmo, we receive a transaction reference and your linked email — we do not store your
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PayPal or Venmo password or full payment credentials. Play+ prepaid card activity is logged as transaction data tied to your account wallet, not to an external bank account. We also collect device identifiers and browser data to detect unauthorized access and keep your session secure. Location
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data may be checked to confirm you are in an eligible state, since access depends on local law. We use this data to operate your account, process withdrawals, verify your identity, and respond to account-support requests. We do not sell your personal data to third-party advertisers.
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Data is retained for as long as your account is active and for any period required by applicable state regulations, after which it is deleted or anonymized per our internal retention schedule.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.