Verifying Your colottery Account Identity
Account verification is the step that protects your balance from unauthorized access and keeps payouts routing to the right person. We ask for a government-issued photo ID — a driver's license or state ID works — and may request a document showing your current address, such as a utility bill or bank statement. Upload clear photos through the account settings section on
mobile or desktop. Most verifications are reviewed without requiring a back-and-forth, but if our team needs something additional, we'll reach out through the email address on your account. Completing this early means nothing holds up your first payout.
- Submit a photo ID — Upload a clear image of your driver's license or state-issued ID through the account verification section.
- Confirm your address — A utility bill or bank statement dated within 90 days is accepted as proof of your current address.
- Wait for review — Our team reviews submissions and updates your account status; you'll see a confirmation in account settings.
- Verification unlocks payouts — Once verified, withdrawal requests process without the extra identity hold — your account shows the cleared status.